Privacy Policy

‍Topaz Beauty is strongly committed to protecting your personal information. It is our corporate social responsibility to protect personal information obtained from customers directly or through affiliated companies.

One of the GDPR's main objectives is to protect and clarify the rights of EU citizens and individuals in the EU with regards to data privacy. This means that you retain various rights in respect of your data, even once you have given it to us.

If we are using your data, it’s because we deem it necessary for our legitimate interests to do so, and if you do not agree, you have the right to object. We will respond to your request within 30 days. Where we have obtained your consent to process your personal data for certain activities, you may withdraw your consent at any time.

You have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or delete such information.

Accordingly, Topaz Beauty shall comply with all applicable laws in the territories in which it operates. We regard proper management of personal data to be one of the core principles of our business.The protection of your privacy is of particular importance to us. Furthermore, it is important to us that you know, at any point, when we store your personal data and how we use it.

How does Topaz Beauty use my personal data?

In order to provide the best service to our customer base and in order for us to respond to any website inquiries, we need to process certain information about you. We will obtain personal data via appropriate methods. Except where allowed by laws and regulations, etc. We use personal data within the scope of the purposes of use specified. The Company will not use personal data beyond the necessary scope for the attainment of the stated purposes of use. Except where allowed by laws and regulations, the Company shall not provide personal data and personal identification data to a third party without prior consent from the individual.

How do we collect information about you?

We obtain information about you when you use our website contact form, send us an email, call us on the telephone or send us information through the post.

How do we collect information about you?

The personal information we collect might include your name, address, email address, telephone number and other information that consent to provide on our website contact form.​

Purpose for processing your data

‍When using our contact form(s) you will asked to enter information such as your name and contact detail. We use this detail to assess your request and may use these to contact you for further information or answer your request. When using our contact form the information you submit is stored in our website database (encrypted) as a back-up for a period of 15 days after which it is deleted automatically. The original enquiry is sent to our offices by email and falls under our emails retention policy.

Customer's details will be stored in our CRM for the purpose of liaising with you and will be stored for as long as you are a customer with us. If leaving us your detail will be deleted within 6 months of being notified by you that you no longer wish to use our services.

We collect and process Data. Including but not limited to the following in the course of providing services to you: your full name; your address; your various email addresses; your various phone numbers, your payment details and all other Data which you ask us to process on your behalf, or which is necessary for us to process in order for us to fulfil our role as providing our services to you.

When you access our website or wi-fi facilities, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you.