+ What do I need to know before booking?

Here are some guidelines to make sure that you and others enjoy the best possible experience when visiting Topaz Beauty & Laser Clinic.

• In consideration for other guests we request that all phones, iPads and other electronic devices be kept silent.
• All new guests must have an initial style consultation and allergy test at least 24 hours before they are able to book a colour service.
• We respectfully ask that you arrive promptly for your appointment to avoid changes/ shortening of your service.

+ Why do I need a patch test?

Your health and wellbeing is a priority. Some people already have or can develop an allergic reaction to hair colour products which can result in hospitalisation.

This precautionary measure helps ensure that we can safely apply colour to your hair without risk of a reaction.

+ How far in advance do I need to book?

In order to secure your ideal appointment time, please be sure to book your appointment 2-4 weeks in advance. Dates can be changed up to 48 hours if needed.

Evenings and Weekend appointments are our most popular times and we advise to book at least two appointments in advance to secure your preferred slot.

+ What is your cancellation policy?

Due to the nature of our work and the demand for our Stylists time, we request a minimum of 24 hours/ 1 days notice for cancellations in order to fill the appointment space with someone from our waiting list.

If an appointment is rescheduled or cancelled without the required 24 hours minimum notice, a cancellation fee will be charged.

+ What credit/debit cards do you accept?

We accept all major credit & debit cards including Visa and Mastercard

+ What should I do if I am running late?

Please call our clinic at 01 494 2555 if you are running late for your appointment. Our receptionist will check with your specialist to ensure you will still be able to receive your desired services in full.